Software team reviewing customer data dashboards

MiroLens features

A complete lead-capture system behind one chat widget.

Build the conversation, publish the widget, capture qualified leads, route follow-up, and measure the path from first question to next action.

Core platform

Features that work together instead of creating another disconnected inbox.

MiroLens keeps the widget, question flow, captured lead, and workspace controls in one product surface so teams can improve the whole customer conversation.

Website chat widget

Launch a branded assistant with greeting copy, service choices, handoff labels, origin controls, and a lightweight embed script that belongs on real client sites.

Shadow DOM widget
Brand styling
Widget preview
Install script

Question builder

Build guided flows that qualify intent, timeline, budget, service fit, and contact readiness before a lead reaches your team.

Custom questions
Saved presets
Flow ordering
Lead fields

Conversation inbox

Give teams context-rich conversations so follow-up starts with what the visitor already shared, not another blank intake call.

Visitor sessions
Message timeline
Lead details
Handoff status

Analytics

Measure sessions, captured leads, conversion patterns, and campaign activity so every widget becomes easier to improve.

Lead metrics
Session trends
Source context
Drop-off signals

Campaign tools

Use banners and short links to give campaigns clear landing paths and keep attribution tied to the conversation.

Short links
Banners
Campaign routing
Public demos

Workspace control

Operate safely with tenant-scoped data, authenticated dashboard access, workspace users, and role-aware admin surfaces.

Multi-tenant data
JWT auth
OAuth support
Role checks

Feature previews

More than a chat bubble at the corner of a page.

The widget is the visible part. Under it are the setup, routing, content, and reporting tools that make website conversations manageable.

Widget setup that feels client-ready preview

Widget setup that feels client-ready

Tune the assistant's greeting, brand color, density, launcher behavior, and install domains before the script ever touches production.

Preview before installOrigin controlsBrand settings
Qualification flows that stay human preview

Qualification flows that stay human

Question presets help each industry collect the few details that make follow-up useful: need, urgency, budget, contact preference, and route.

PresetsLead fieldsFlow order
Analytics tied to action preview

Analytics tied to action

Sessions, leads, sources, and handoff patterns make it easier to improve the conversation instead of guessing from page views alone.

Session trendsLead metricsCampaign context

Team fit

Useful across the whole lead journey.

Each team sees a different job to be done, but the visitor experiences one clean conversation.

Sales

Capture high-intent buyers and route demo, quote, callback, and booking requests.

Operations

Standardize intake so teams receive complete, usable context before replying.

Marketing

Turn campaigns into conversations and compare what creates qualified demand.

Admin

Manage workspaces, origins, users, security defaults, and widget governance.